Last updated: 19 April 2026

  1. INTRODUCTION

ZAEL Group International (“we”, “our”, or “us”) is committed to protecting the privacy and personal data of all visitors to our website https://zael.group. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679) and the Spanish Organic Law 3/2018 on Data Protection (LOPDGDD).

  1. DATA CONTROLLER

The data controller responsible for your personal data is:

ZAEL Group International
Torre de Cristal – Cuatro Torres Business Area
Paseo de la Castellana 259C, 18th Floor
28046 Madrid, Spain

Email: info@zael.group
Phone: +34 652 06 13 98

  1. PERSONAL DATA WE COLLECT

We may collect and process the following categories of personal data:

Identification data: name, surname, company name, job title.
Contact data: email address, phone number, postal address.
Communication data: content of messages sent through our contact form.
Technical data: IP address, browser type, device information, cookies.
Usage data: pages visited, time spent, interaction with the website.

  1. LEGAL BASIS AND PURPOSES

We process your personal data on the following legal bases and for the following purposes:

Consent: sending newsletters, marketing communications (if applicable).
Legitimate interest: improving our website, security, analytics.
Contract execution: responding to your inquiries and requests.
Legal obligation: compliance with applicable laws and regulations.

  1. DATA SHARING AND TRANSFERS

We do not sell your personal data. We may share your data with:

Technical service providers (hosting, analytics, email services) acting as processors on our behalf.
Legal or regulatory authorities when required by law.
Business partners, exclusively with your prior consent.

Data transfers outside the European Economic Area (EEA) are only made when adequate protection measures are in place, in accordance with GDPR standards.

  1. DATA RETENTION

We retain your personal data only for as long as necessary for the purposes described in this policy, or as required by applicable law. Contact form submissions are kept for a maximum of 3 years unless a business relationship is established.

  1. YOUR RIGHTS

Under GDPR, you have the right to:

Access your personal data.
Rectify inaccurate or incomplete data.
Request the erasure of your data (“right to be forgotten”).
Restrict the processing of your data.
Object to the processing of your data.
Request data portability.
Withdraw your consent at any time.
Lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, www.aepd.es).

To exercise these rights, please contact us at info@zael.group.

  1. COOKIES

Our website uses cookies to improve user experience and analyze traffic. For detailed information, please refer to our Cookie Policy, accessible from the cookie banner displayed on your first visit.

  1. SECURITY

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure.

  1. UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time. The most recent version will always be available on this page, with the “Last updated” date shown at the top.

  1. CONTACT

For any question regarding this Privacy Policy or the processing of your personal data, please contact:

ZAEL Group International
Email: info@zael.group
Phone: +34 652 06 13 98
Address: Torre de Cristal, Paseo de la Castellana 259C, 18th Floor, 28046 Madrid, Spain